2012 GMC Sierra 2500HD: Structure complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 10 owner complaints for the 2012 GMC Sierra 2500HD that list the structure component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #10948034 (filed 01/27/2017): “Multiple cracks in dashboard which could potentially fly off during airbag deployment…”
- NHTSA complaint ODI #10945921 (filed 01/18/2017): “1 day got in truck and noticed the dash was cracked on driver side behind the gauge cluster and as i looked i noticed it was also cracked at the 2 upper corners of the passenger air bag. the truck only has 25000 mile on it. gm will not pay to have it fixed and i'm worried that it can affect the safe…”
- NHTSA complaint ODI #10935871 (filed 12/16/2016): “Crack in dashboard passenger side near corner of airbag and drivers side. cracked while driving. *tr…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Varies
Depends on the specific failure; get a diagnosis first. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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