2016 GMC Sierra 2500HD: Steering complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 15 owner complaints for the 2016 GMC Sierra 2500HD that list the steering component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11458224 (filed 03/24/2022): “2016 denali 2500 diesel - loose steering, like many of the others complaining. i only have 13,000 miles on the truck since i don't drive it during ohio winters (salt) and use it to tow my 6500 lb boat. doesn't feel safe at all when towing. the dealer explained both the pitman and idler arm were w…”
- NHTSA complaint ODI #11456370 (filed 03/11/2022): “The contact owns a 2016 gmc sierra 2500. the contact stated while driving at an undisclosed speed four years ago, the steering wheel became significantly loose, causing the contact to lose control of the vehicle. there were no warning lights illuminated. the contact depressed the brake pedal and vee…”
- NHTSA complaint ODI #11434790 (filed 09/28/2021): “While driving down the road pulling a trailer the steering wheel started to get sloppy it got up to 3 to 4 inches of play in the steering wheel before the wheels return either way the adjustment screw locking nut and clip all came loose and backed out and caused a slap in the steering gearbox the tr…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Pro
Electric power steering faults typically need module diagnosis with a scan tool and calibration. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
Typical parts (search links, no affiliate codes)
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