2024 GMC Sierra 2500HD Latch recall 24V894000
Safety recall
Symptoms / what can happen
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Cause
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
The fix, in plain English
Safety recall work is done free by a franchised dealer. Official remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Difficulty
Not DIY: recall remedies are performed by a franchised dealer.
Cost
Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.
Typical parts (search links, no affiliate codes)
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