Mechanic Notes

2020 Ram 1500 Rearview Mirrors/Devices recall 24V754000

Safety recall

Component: Visibility:Rearview Mirrors/Devices · Campaign 24V754000 · Reported 10/10/2024

Symptoms / what can happen

Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Cause

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The fix, in plain English

Safety recall work is done free by a franchised dealer. Official remedy: Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.

Difficulty

Not DIY: recall remedies are performed by a franchised dealer.

Cost

Free to the owner at a dealer while the recall applies. Outside the recall, costs vary; get a written quote.

Typical parts (search links, no affiliate codes)

AutoZone · O'Reilly · Advance · RockAuto

Sources

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