2023 Ram 1500: Service Brakes complaints
Owner-reported issue (NHTSA complaints, not a recall)
Symptoms
NHTSA has 36 owner complaints for the 2023 Ram 1500 that list the service brakes component. Complaints are individual owner reports, not verified defects.
Examples:
- NHTSA complaint ODI #11765951 (filed 09/21/2026): “My truck went into park while in traffic and engaged the parking brake. i believe it is part of the etorque electrical stalling failure. i had to turn off the truck, put it in drive, then put it in park, then turn off parking brake, then back into drive.…”
- NHTSA complaint ODI #11735903 (filed 05/05/2026): “To whom it may concern, i am the owner of a 2023 ram 1500, vin: [xxx] ], currently located in american samoa. my vehicle has an open safety recall (recall # [75b/nhtsa 24v-653 & a1b/nhtsa 24v-729). as you are aware, american samoa is a u.s. territory; however, there are no authorized chrysler, j…”
- NHTSA complaint ODI #11728995 (filed 04/03/2026): “Trailer brake controller in vehicle does not work correctly. on the radio, it is supposed to have brake type (heavy electric, heavy over hydraulic, light electric and light over hydraulic) and i am supposed to be able to save up to 4 trailers. problem is i only get light electric only. i cannot chan…”
Likely causes
These complaints do not establish a single root cause; read the examples above and get a diagnosis.
Fix, in plain English
No single fix is established by these reports. Check your VIN for open recalls at nhtsa.gov/recalls, ask a dealer about technical service bulletins (TSBs) or extended warranty coverage, then have the system diagnosed.
DIY difficulty: Moderate
Pads and rotors are a common DIY job with hand tools and a jack; ABS/hydraulic faults need a scan tool. (Our assessment.)
Cost
No sourced cost range for this issue. Get a written quote after diagnosis.
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